Kotsego

• Flexibility
  In our office, your office or within your team, the techniques we use reflect the needs and peculiarities of your projects. We don't create reports if they're not necessary.
• Quality
  This year only, we worked on more than 30 mandates for our clients. More than 90% of our clients worked with us on more than one occasion. High quality work and customer service is central to our approach.
• Cost Reduction
  Our product validation techniques allow us to quickly identify and correct problems, plan for the product's evolution and avoid costly lingering issues.
• Service Integration
  Our expertise and network of qualified professionals can allow us to coordinate the design, development, marketing and copywriting on your projects to ensure quality and simplify the validation process.
• Increase in sales, productvity, participation, engagement, loyalty, etc
  Once your objectives have been defined, our team will take all the necessary steps to reach and surpass your expectations and increase your return on investment.

Our Team

Etienne Garbugli Etienne was responsible for the information architecture and usability at Aeroplan. He lead the design and evaluation of Aeroplan / Air Canada's largest joint initiative — a flight reservation system for call center agents. He also participated in the creation and redesign of several Websites and newsletters. He has been working in Web design for over 7 years. His passion for the Web, knowledge of online technologies, marketing background and product management experience in complex business environments makes him an invaluable ressource. He is currently doing advanced studies in Strategy. His usability and user experience optimization expertise ensure that the interfaces created by Kotsego are useful, usable and efficient. Etienne is also the founder of Kotsego and a member of the executive board of Utilisabilité Québec. Add Etienne's vCard to your address book